At Powerbase® Lawn Mower, Strimmer, Cordless Lawnmower, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information received through our website and applications (together, the “Services”). Please read this Privacy Policy carefully.
Information We Collect
We collect information about you directly from you and automatically through your use of the Services.
Information You Provide to Us
The information we collect from you depends on how you use the Services. We collect information from you when you:
- Create an account or complete a purchase
- Request customer support
- Participate in surveys, sweepstakes, contests or promotions
- Communicate with us via third-party social media sites
- Submit a product review
- Provide comments or suggestions
The types of information we may collect directly from you include:
- Contact details such as name, email address, postal address and phone number
- Username and password
- Payment information such as credit card details
- Purchase history
- Communications such as chat logs and email
You may choose to voluntarily submit other information to us through the Services, including profiles, forum posts, chat room messages, product reviews and any other user generated content.
Information Collected Automatically
We automatically collect information about your use of the Services through cookies, web beacons and other technologies. The information we collect includes:
- Browser and device information such as IP address, operating system and browser type
- Usage information such as time spent on the Services and pages visited
- Information collected through cookies, web beacons and other technologies including ad information and how you interact with our ads and Services
We may collect analytics information directly or use third party analytics tools such as Google Analytics to collect and process certain analytics data on our behalf. These tools utilize cookies and similar technologies to collect and analyze information about use of the Services and report website trends, without identifying individual users. You can control the placement of cookies through your browser settings and other tools.
How We Use Information
We only use your personal information for the purposes for which it was collected, other related purposes, purposes to which you consent, and as permitted or required by law. Our primary uses of information include, but are not limited to:
- Providing, maintaining and improving the Services
- Processing transactions and sending related information
- Responding to your requests, questions and concerns
- Sending you technical notices, product updates, security alerts and administrative messages
- Providing support and assistance for the Services
- Communicating with you about products, services, promotions, events and other news and information we think will interest you
- Monitoring and analyzing trends and usage in connection with the Services
- Detecting, investigating and preventing fraudulent activities and violations of our Terms
- Linking and combining information we collect from other sources with information you provide through the Services
We use cookies and other tracking technologies to:
- Analyze trends, site traffic and user activity
- Administer the Services and provide requested services
- Identify you across visits and devices for a seamless user experience
- Test features and customizations
- Monitor and improve the Services
- Optimize your browsing and shopping experience
- Show relevant social media and advertising content
You can control cookies through your browser settings and other tools.
How We Share Information
We disclose information about you to third parties under the following circumstances:
- With service providers and business partners: We disclose information to vendors and partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) or who help us provide the Services. They are only provided with information required to perform their services.
- For business transfers: If we are involved in a reorganization, merger, acquisition or sale of assets, we may disclose and transfer your information as part of that deal.
- In response to legal requirements: We also disclose information in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We provide notice about legal requests to affected users unless prohibited by law or court order.
- To protect rights and safety: We may disclose information to enforce our policies and terms; protect our rights, privacy, safety or property and that of others; and assist with fraud detection and prevention.
- With your consent: We may request your consent to share your information with third parties. You have full control over whether you provide consent.
Except as described in this policy, we do not disclose your personal information to third parties without your consent.
Third Party Services
The Services may integrate with or contain links to third party websites, services and advertisements. Third party services have their own privacy practices and policies which we strongly encourage you to review. For instance, third party services may use cookies or place tracking cookies when you visit our website or interact with our ads placed on other sites. We are not responsible for the privacy practices of third party services.
Security
We employ physical, technical and organizational measures to protect the confidentiality and security of your personal information. However, no website, product, device, online application or transmission of data over the internet can ever be fully secure. We therefore cannot guarantee that your personal information will not be exposed in the event of a security breach. If we become aware that your personal information has been compromised, we will notify you in accordance with applicable laws.
Data Retention
We retain personal information for the period necessary to fulfill the purposes for which it was collected, unless a longer period is required by law. Once information is no longer needed, we will securely delete or destroy it.
Children
The Services are not intended for use by children under the age of 13. We do not knowingly collect information from children under 13 without parental consent. If you are a parent and believe your child has provided us with information without your consent, please contact us. Parents can learn more about how to protect children’s privacy online here.
Your Choices & Rights
You have certain choices and rights when it comes to managing your privacy preferences. These include:
Access / Update Data. You can access and update certain account information by logging into your account. You may also contact us to access, correct or delete your personal data. We may limit or deny access to personal data where providing such access is unreasonably burdensome or expensive under the circumstances or as otherwise permitted by the General Data Protection Regulation.
Opt-Out of Communications. You may opt-out of promotional messages from us by following the unsubscribe instructions in those messages. Note you may continue to receive transactional and account-related messages even if you unsubscribe from promotional messages.
Adjust Cookie Preferences. You can control and manage cookies through your browser settings and other tools.
Data Portability. You have the right to receive a copy of certain personal data in a structured, commonly used, and machine-readable format. You also have the right to request we transmit this data to another controller.
Erase Data. You have a right to request we erase personal data we hold about you. Note erasing your data may impact your ability to use the Services.
Object to Processing. You have the right to object, on grounds relating to your situation, to certain types of processing activities we carry out based on our legitimate interests. We will no longer process your personal data unless we have compelling legitimate grounds for the processing which overrides your interests and rights, or the processing is needed to establish, exercise or defend legal claims.
Restrict Processing. You have a right to restrict our processing of your personal data where you believe such data to be inaccurate, our processing is unlawful, or where we no longer need to process such data for a particular purpose unless we are not able to delete the data due to a legal or other obligation or because you do not wish for us to delete the data.
Complain. You have a right to lodge a complaint with the applicable EU supervisory authority if you believe we processed your personal data unlawfully or failed to comply with data protection obligations.
To submit a privacy request or exercise any of these rights, please contact us using the information below. For security reasons, you may be required to take steps to verify your identity before we fulfill your request. Where permitted by law, we may charge a reasonable fee to complete your request.
California Resident Rights
If you are a California resident, you have the right to request certain information about our disclosure, within the immediately preceding calendar year, of certain categories of personal information to third parties for the third parties’ direct marketing purposes. To submit a request, please contact us as indicated below.
International Data Transfers
We are a UK company and your personal information is processed in the UK, EU, and other countries where our servers reside. Where your data is transferred outside the EU, we utilize standard contractual clauses, EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework to safeguard your data. You may contact us for a copy of the safeguards we use to transfer data outside the EU.
Changes to this Policy
We may periodically make changes to this Privacy Policy as required by law or as we deem necessary to protect user privacy or security. Any modifications will be effective when posted. When we make material updates, we will provide notice through the Services or by other means. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or use of your personal data, please email [email protected] or write to:
Privacy
Powerbase® Lawn Mower, Strimmer, Cordless Lawnmower
123 Main Street
London, UK
SW1A 2AA
